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Terms & Conditions


All goods sold by us to you are sold on the terms of trade set out below. We may at any time vary these terms of trade. These terms of trade may not otherwise be varied unless agreed by us in writing. In these terms of trade, references to "we", "our" or "us" are references to Rumina Natural Care Ltd and references to "you" and "your" are references to the customer.

Acceptance You will be deemed to have read and accepted these terms of trade when you confirm an order for goods or services by clicking on the "SUBMIT" button or "I ACCEPT" button. Once your order has been accepted by us this will constitute a binding contract for the supply of the goods or services on these terms of trade.

Price and Payment

For all goods ordered by you, you must pay the price for the goods specified on our website at the time your order is accepted by us. All payments are to be made by credit card (we accept MasterCard and Visa). We may contact you directly to confirm your credit card details.

All prices are in New Zealand dollars and are inclusive of GST (being tax levied in accordance with the Goods and Services Tax Act 1985 and includes tax levied in substitution for such tax).

Freight and Handling

You will pay freight and handling charges on any goods you order from us as follows (unless otherwise stated or as part of any promotion): All goods delivered within New Zealand incur a freight and handling charge of $6 per order for all orders under $100.

All orders over $100 will be eligible for FREE DELIVERY within New Zealand.

Sorry, we do not currently ship outside New Zealand.

Order and Delivery

All goods ordered from us will generally be shipped within 1-2 working days from the date we receive and accept your order. This will be subject to stock availability. If we anticipate that we cannot ship the goods within that time we will advise the reason for the delay and the likely date of the dispatch. You will then be asked to confirm the order or cancel the order. We will not be liable for any delays in delivery of goods or services. If your order does not arrive within the expected timeframe, please contact us at For us to help you quickly, please include your order number in any correspondence.